FAQ's

Ordering at Urban Industry

Click here to find out everything you need to know about ordering at Urban Industry including how to place an order with us, amending your order before dispatch and tracking your parcel throughout its journey.

Returning to Urban Industry

Find out everything you need to know here about returning your order to Urban Industry so we can make this part as easy as possible for you. 

Payments

Click here to find out which payment methods we accept and information regarding VAT receipts and pending payments.

Your Account with Urban Industry

Discover how to create an account with us and how to access exclusive discounts here.

Houston, we have a problem..

Find out the multiple ways we can fix your problems here.