EU Shipping

Read our most recent service update here.

( TOUS les droits payés Expédition en France. Les prix indiqués incluent tous Taxes et droits. Rien à payer à la livraison! )

( ALLE Pflichten bezahlt Versand nach: Deutschland! Die angegebenen Preise beinhalten alle Steuern und Zölle. Bei Lieferung nichts zu bezahlen! )

(GACH Dleacht Íoctha Loingseoireacht go hÉirinn. Áiríonn na praghsanna a thaispeántar gach Cánach agus Dleacht. Níl aon rud le híoc ar sheachadadh! )

We sell to Selected EU Countries with ALL DUTIES PAID. (DDP) 

Urban Industry now take care of all of your own countries TAX, Duties and Admin Fees so you can just order and take delivery! There are NO EXTRA FEES to pay other than the price you see and the shipping.

Orders will typically be delivered within 4 working days for DPD (Ireland 2 working days). 

Orders placed before 4pm (GMT) will be shipped the same working day.

Our Selected EU Destinations -

 

Please check at the checkout for your specific, competitive fixed shipping rates.

If shipping to Spain, we will request your DNI number on orders over 150E. Unfortunately, we cannot ship any sunglasses to Spain due to customs.

If shipping to Italy, we will require your Fiscal code on all orders.

We cannot ship internationally to company addresses. We do not send to PO BOX, BFPO or Armed Forces addresses. 

PRODUCT DELIVERY ERRORS (EU)

Delivery errors must be reported within 24 hours of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you are an International customer and you have not received your order within 12 days of dispatch date, then you must notify us within these 12 days. If you notify us after this period then we cannot be held responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.

If you have received your parcel in poor condition/damaged, received the wrong item/size or have items missing you must contact us within 24 hours of the delivery to report this. You must keep all outer packaging so that an investigation can be raised. Failure to provide images of the packaging may result in Urban Industry not being able to process an investigation.

Please see Section 21 in our Terms and Conditions for further information regarding any issues with your order.