UK Returns
RETURNS PERIOD
We allow 28 days from point of arrival with you to return your order to us. For our full returns policy click here
If you are not completely satisfied with your purchase or need to return an item for any reason, simply return the items to us in their original condition and packaging within 28 days of receipt and we will issue you with a refund/exchange or store credit
Click here to use our returns portal to track the items back to us
International Returns
If you are not completely satisfied with your purchase or need to return an item for any reason, simply return the items to us in their original condition and packaging within 28 days of delivery to you and we will issue you with a refund
Click here for more information on returns
COVID-19 INFORMATION
WE ARE OPEN FOR YOUR ORDERS! - We have put in place extra safety measures for our staff where we can work easily with plenty of distance between us and added extra cleaning processes. We continue to be guided by UK Government Advice. Thank you so much for your custom through this period. STAY SAFE!
UK Shipping
Standard 2-3 Business Day Delivery via Royal Mail - £1.99 on all orders under £49.95
FREE Standard 2-3 Business Day Delivery via Royal Mail - On orders £49.95 or over (Normally £1.99 under £49.95)
Next Business Day RM Delivery - You can also opt for our RM courier Service at £4.95
Next Business Day DPD Delivery - You can also opt for our DPD courier Service at £4.95 if you prefere DPD
* Please note - All orders placed Monday - Friday before 16:00pm GMT will be dispatched same day. Next Business Day Services aren't guaranteed but 98% of all orders do reach their destination on the next business day. Next Business Day deliveries aren't guaranteed for certain exception post codes including the Scottish Highlands, Channel Islands and Northern Island. Orders aren't presently dispatched on Saturdays, Sundays or bank/public holidays
Click here for more information on UK shipping
Worldwide Shipping
We ship to 80+ Countries around the world using Royal Mail & DHL. International shipping rates from £5. Some services are FREE on worldwide orders over £75
World Wide Shipping Prices Click here
European Countries
We are experiencing some lengthy delays to all European countries after the Brexit changes on the 1st January 2021. Where possible we are using Royal Mail until this problem is resolved, this service uses your local postal services to deliver and is experiencing delays possibly up to 2 weeks.
About The North Face Vault Backpack
The North Face Vault Backpack is at its core a school backpack but its versatility makes it so much more.
FlexVent suspension system with flexible moulded shoulder straps, a padded mesh back section and a breathable lumbar panel makes carrying comfortable, so you can easily use the Vault for a long weekend of hiking.
The main compartment has space for a couple of books and your laptop - in a separate protective sleeve - or a change of clothes if you're overnighting in the outdoors. The front compartment has a padded tablet sleeve, zipped storage and space for pens and pencils. Plus, there are two external mesh pockets for water bottles.
You can cycle safely thanks to the strategically-placed reflectors offering 360° visibility and by attaching a light to the bike-light loop. On top of all that, it's made partly from recycled polyester.
- Comfortable, padded top handle
- Two external mesh water bottle pockets
- Reflective bike-light loop, water bottle tabs and shoulder-strap webbing create 360 degrees of reflectivity to make you more visible in low light
- Padded laptop sleeve in the main compartment
Responsible Production and Quality Highights
