UK Shipping Costs:

FREE Next Business Day Delivery!(UK Mainland Only)
Spend a Minimum of £80.00

FREE Standard UK Mainland Shipping - £2.00(Can be up to 3–4 Day Delivery)

Next Business Day Delivery
£3.95 ! – (free if you spend over 80.00)

UK OffShore Shipping
Royal Mail or DPD to Channel Islands, Northern Island & Isle of Man
£3.50

We ship all orders placed before 3pm the same day. (Please note we do not offer a Saturday delivery)
Orders placed after 3pm on Friday will be shipped on the following Monday. Please Note, All first orders that are going to a separate delivery address, may take longer to process. We advise that all first orders should go to your Billing or Business address!

If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office.

IMPORTANT – PLEASE NOTE:
Urban Industry reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.
courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the couriers fee.

If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this parcel.ie, the customer will have to try and retrieve the parcel themselves at their cost.
Please Note: We do not offer a Guaranteed Saturday Delivery

Next Day Delivery is NOT guaranteed to the following postcodes and areas – Most of the Scottish Highlands, remote areas,also including HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 15, 31, 33 – 38, 44, 45, 51-56, BT, IM, JE, GY

Product Delivery Errors(UK and International)

Any delivery errors must be reported within 7 days of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you have not received your order within 7 days of dispatch date, then you must notify us within these 7 days. If you notify us after these 7 days then we will not be responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.

We do not send to PO BOX address's

We can only send to an actual delivery address ie, Your home address or work address(this has to be a building).

There must be some one at the delivery address to receive parcel.