FREE Next Business Day Delivery!(UK Mainland Only)
Spend a Minimum of £80.00
£ FREE
Standard UK Mainland Shipping (Can be up to 3-4 Day Delivery)
£2.00
Next Business Day Delivery
£3.95 ! -
UK OffShore Shipping
Royal Mail or DPD to Channel Islands, Northern Island & Isle of Man
£3.50
We ship all orders placed before 3pm the same day. (Please note we do not offer a Saturday delivery)
Orders placed after 3pm on Friday will be shipped on the following Monday. Please Note, All first orders that are going to a separate delivery address, may take longer to process. We advise that all first orders should go to your Billing or Business address. !
If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office.
IMPORTANT - PLEASE NOTE:
Urban Industry reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.
Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the couriers fee.
If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this parcel.ie, the customer will have to try and retrieve the parcel themselves at their cost.
Please Note: We do not offer a Guaranteed Saturday Delivery
Next Day Delivery is NOT guaranteed to the following postcodes and areas - Most of the Scottish Highlands, remote areas,also including HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 15, 31, 33 - 38, 44, 45, 51-56, BT, IM, JE, GY
Product Delivery Errors
Any delivery errors must be reported within 7 days of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you have not received your order within 7 days of dispatch date, then you must notify us within these 7 days. If you notify us after these 7 days then we will not be responsible for its location.
| International Shipping Flat Rates - No matter how much you buy! (exception to this is if the parcel exceeds our weight barrier.If this happens we will contact the customer and request further funds.Please note we do not make any money from delivery) |
 |
 |
| Country A-Z |
Flat Rate in UK Pounds |
| France |
6 |
| Denmark |
6 |
| United States |
10 |
| Belgium |
6 |
| Germany |
6 |
| Ireland (Eire) |
6 |
| Canada |
10 |
| |
|
| |
|
| Andorra |
18 |
| Australia |
30 |
| Austria |
10 |
| Bahamas |
40 |
| Bahrain |
40 |
| Bosnia and Herzegovina |
26 |
| Brazil |
40 |
| Bulgaria |
18 |
| China |
30 |
| Croatia |
20 |
| Cyprus |
20 |
| Czech Republic |
18 |
| Estonia |
18 |
| Finland |
15 |
| Gibraltar |
26 |
| Greece |
18 |
| Greenland |
20 |
| Hong Kong |
30 |
| Hungary |
18 |
| Iceland |
26 |
| Israel |
40 |
| Italy |
15 |
| Japan |
30 |
| Kuwait |
40 |
| Latvia |
18 |
| Liberia |
50 |
| Liechtenstein |
10 |
| Lithuania |
20 |
| Luxembourg |
8 |
| Madeira |
25 |
| Malaysia |
30 |
| Malta |
18 |
| Mexico |
30 |
| Monaco |
10 |
| Montenegro |
25 |
| Netherlands |
8 |
| New Zealand |
30 |
| Norway |
25 |
| Poland |
18 |
| Portugal |
18 |
| Qatar |
30 |
| Romania |
25 |
| Russia |
25 |
| Sardinia |
30 |
| Saudi Arabia |
30 |
| Serbia |
40 |
| Sicily |
25 |
| Singapore |
30 |
| Slovakia |
18 |
| Slovenia |
18 |
| South Africa |
40 |
| Spain |
18 |
| Sweden |
18 |
| Switzerland |
20 |
| Tawain |
40 |
| Tenerife |
30 |
| The Republic of Macedonia |
30 |
| Turkey |
30 |
| Ukraine |
30 |
| United Arab Emirates |
30 |
1. On all International Orders we can only ship to your Card Billing Address.
2. International Orders on occasion may take 1-3 days longer to process before we ship while we check your details with your card issueing bank. Please make full use of the Verified by Visa and Mastercode verification system we provide, this will enable your order to be shipped immediately.
3. Shadow Transactions on your statement:
Occasionaly when we security check your credit card against your address details with our bank a 'Shadow Transaction' may appear on your card statement. This occurs when our bank tries to authorise the amount with your card issuing bank. When this happens we have not taken 2 payments from your card, and within a few days this amount will be removed from your statement. We have no control over this 'Shadow Transaction' issue.
4. Customs and Taxes:
The buyer is responsible for any duties or taxes charged on entry to the country. These are levied by the international customs and totally out of our control.