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Contact us

  • Our eastbourne store

    Address:

    2 Park View,
    Alder Close,
    Eastbourne
    East Sussex,
    BN23 6QE,
    United Kingdom

    Opening Times:
     

    Monday to Friday - 9.30am to 4.30pm
    Saturday - 10.00am to 4.00pm
    Sunday - Closed

    We have a fully fledged store open to the public during our normal opening hours (see above) with free parking.

    Everything that is for sale on our website is available to buy in our store, you can select items from the racks or from our convenient wide screen monitor and computer from which you can browse the entire webstore. A member of staff will be more than happy to serve you. We have a changing room and full length mirrors to help you make your choices. In-store gift vouchers are also available at the till.

  • Customer service phone line

    Tel Service: +44 (0) 1323 412444

    Lines are open Monday to Friday 9am – 5pm

    Answer Machine all other times. Leave us a message including your name, order number (if applicable), preferred telephone number or email and we'll respond to you within 24 hours.
  • Our EMAIL

    Customer Service Email : helpdesk@urbanindustry.co.uk
    Emails are answered between the hours of 8.30am - 17.00pm Monday - Friday Only.
    We do not currently respond to any emails placed after 17.00 Friday until the following Monday.           
  • Company registration & vat

    Company Registration No. 4499552  :  Registered 31/7/2002

    VAT Registration No. 800621089

    Data Controller No. Z1360853